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Articles & Reviews

Speaking Engagements



Read all the
advance praise
for Marketplace Masters

"Marketplace Masters is rich with case studies, insights and practical advice for anyone seeking to upgrade marketing in professional service firms. While the distinctive culture of professional service firms has generally inhibited their adoption of systematic marketing techniques and processes, this book provides detailed examples of professional service firms that have recently bucked this trend and begun to improve their businesses through disciplined implementation of strategic marketing."

Paul Magill, Vice President, Marketing, IBM Global Services

 


News and Reviews of Marketplace Masters: How Professional Service Firms Compete to Win

Articles, Reviews, and News

For the most up-to-date list of Suzanne Lowe's articles and speeches please see the articles and speeches pages at the Expertise Marketing website.


Article, Turning a Marketing Eye Toward ROI (PDF), New Jersey Lawyer, August 2006 (© New Jersey Lawyer)

Review, Journal of Service Marketing, (subscription required) August 2006

Article, Proving ROI on Marketing by Measuring Marketing Effectiveness (PDF), co-authored by Suzanne Lowe and Larry Bodine for Lawyers Competitive Edge, July 2006

Article, Bringing in More Revenue: The Role of Marketing Metrics, The Practicing CPA, June 2006

Article, Branding: Let’s not get fooled (again)!, (PDF) co-authored by Suzanne Lowe and Larry Bodine for The Marketer, June 2006

Article, Measuring ROI for Marketing Efforts, by Suzanne Lowe and Larry Bodine, Accounting and Financial Planning for Law Firms, June 2006

Article, Advice for Firms in Need of a Better Way to Measure Their ROI (PDF), IOMA Law Office Management and Adminstration Report. Versions of this article also appeared in IOMA'sContractor's Business Management Report and Design Principal's Report. June 2006. (© IOMA)

Article, The CMO's Guide to a Shifting Marketplace, MarketingProfs, June 2006

Article, Do You Really Know Your Most Effective Marketing Strategies?, RainToday, May 2006

Article, Five Goals of Effective Chief Marketing Officers, MarketingProfs, May 2006

Article, Proving ROI on Marketing by Measuring Marketing Effectiveness (PDF), May 2006, (© Marketing the Law Firm)

Research published by Expertise Marketing, LLC and Larry Bodine Marketing: Professional Firms can Increase Revenues by Measuring Business Development Initiatives

Article, Paving a Path for Differentiation (PDF), Structure Magazine, January 2006, (© Structure Magazine)

Article, Is Your Firm Irreplaceable? (PDF), Structure Magazine, December 2005 (© Structure Magazine)

Article, How to Achieve Marketing Mastery (PDF), written by the IOMA Law Office Management & Administration Report and based on a speech by Suzanne Lowe, published October 2005 (© IOMA)

Review: Consulting to Management, September 2005 (C2M site)

Article, How To Adjust To Marketplace Shifts Successfully Kennedy Information's Consultants News (paid subscription required, see CN archives), July 2005

Interview, emerson consulting's Thought Blog, June 2005

Article, Perception is Reality, CMO Magazine, June 2005

Article, RainToday, May 2005

Article, CEO Refresher, March 2005

Mention, Destination CRM, January 2005

Interview, Environmental Business Journal, Vol. XVII, 11/12, 2004

Mention, Internet Marketing Report (see page 2 of PDF file), December 2004

Article: Legal Marketing Association, November 2004

Article (1): Law Practice Today, November 2004

Article (2): Law Practice Today, November 2004

Article: Boston Women's Business Journal, November 2004

Press release: Interface Software Customer, Numerica Group, Featured in New Book on Professional Services Marketing Strategy, October 2004

Review: The Working Manager, October 2004

Article: The Five Pillars of Wisdom, CMO Magazine, September 2004

Interview: Management Consulting News, September 2004

Review: The Marcus Letter, September 2004

Article: Environmental Design & Construction, September 2004

Review: Professional Business Development Institute, Summer 2004

Article: Marketer magazine (see p. 13 of PDF file), August 2004

Mention: Towers Perrin case study in Leaders magazine, July 2004

Review: PSMJ, PSMJ Resources, Inc., page 4, June 2004

Excerpts: Tax Practice Management, May-June 2004, published by CCH Inc., pages 43-45 and 39-41

Excerpt: AICPA, Journal of Accountancy, June 2004

Excerpt: The Practicing CPA, the newsletter of the AICPA Alliance for CPA Firms, page 4-5, June 2004

Review and article: Professional Marketing, The North American Journal for Marketing Professional Services, Vol 1, Issue 5, Summer 2004

Review: Of Counsel - the Legal Practice and Management Report, Vol. 23, No. 6, June 2004

CEO Refresher, listed among the best books of the year

Article: Mass High Tech, June 2004

Mention: Business Books News Headlines

Mention: MarketingIdeas.org

Excerpt: Mining Client Data - Numerica Group

Excerpt: Marakon Associates: The "Challenge with Empathy" Culture

Egon Zehnder’s Culture of Collaboration is Best Practice

Article: "Beauty is Only Skin Deep:" Does Your Firm Truly Embrace Differentiation?
Management Consulting News, June 2004

Business WeekArticle: Professional-Services: Innovate from the Inside
BusinessWeek Online, May 2004

Profile: CEO Read(er)
May 2004

Article: Beauty's Only Skin-Deep
Builder's Exchange, May 2004

Reviews: Amazon

Speaking Engagements

IQPC Workshop, co-presenting with Larry Bodine: Proving ROI on Marketing by Measuring Marketing Effectiveness. September 26, New York City. Event website, event brochure.

Webinar: Increasing Marketing Effectiveness at Professional Firms, co-presented with Larry Bodine. July 20, Registration and details.

SMPS, Colorado
Increasing Marketing Effectiveness at Professional Service Firms
June 13, 2006

American Council of Engineering Companies
Mastering the Marketplace - How to Differentiate Your Engineering Firm
November 29, 2005, Webinar

National Society for Professional Engineers Annual Convention
Marketplace Masters: Competing to Win
July 8, 2005, Chicago  details

Legal Sales and Service Organization (LSSO) Raindance Conference
Moderating panel: Using Technical and Financial Tools for Forecasting
June 13, 2005, Boston details

ACECAmerican Council of Engineering Companies Annual Convention
Mastering the Marketplace: How to Differentiate Your Engineering Firm
April 12, 2005, Washington, DC

Inner Circle
Managing the Transition from Products to Services
February 17, 2005, Jacksonville, FL

Ryder
Managing the Transition from Products to Services
February 16, 2005, Jacksonville, FL

Wachovia Bank
Differentiation Strategies for Professional Service Firms
February 16, 2005 Jacksonville, FL

NEWBONew England Women Business Owners (NEWBO)
Aligning Marketing Strategies with Culture
February 9, 2005, Newton, MA  details

Women's Bar Association of Massachusetts
The 11 Building Blocks of Professional Service Firm Marketing
November 20, 2004

Frontiers in Services Conference
University of Miami
October 30, 2004

American Council of Engineering Companies
(ACEC) Webinar

11 Principles of Marketplace Mastery
October 20, 2004

PM Forum New York
Benchmarking Your Company's Differentiation Strategies
CB Richard Ellis offices, 200 Park Ave, 18th Floor , NY, NY
June 14th, 2004; 06PM - 08PM

AMM SummitAssociation for Accounting Marketing (AAM) Annual Summit
The Venetian Hotel Casino Resort in Las Vegas, Nevada
June 10, 2004

Interview on Business Success radio
May 23, 2004

 

See the Expertise Marketing website for information on Suzanne Lowe's previous speeches on marketing professional services.

 

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Marketplace Masters: How Professional Service Firms Compete to Win by Suzanne Lowe

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